Privacy policy

1. Controller

MainEktron GmbH
Hanauer Landstraße 204, 60314 Frankfurt am Main, Germany
Managing director: Nemanja Jovanović
Phone: +49 176 82 388 299
Email: office@mainektron.com

2. In short

This website sets no cookies, uses no analytics or tracking services and loads no content from third-party servers. Fonts and images are delivered with the website itself. We only process personal data when you contact us. When you request the pages, our host also processes technically necessary data (see section 3).

3. Hosting and server log files

The website is hosted by Netlify, Inc., 101 2nd Street, San Francisco, CA 94105, USA. When pages are requested, Netlify processes technically necessary data: IP address, date and time, requested address, referrer, browser and operating system. This is needed to deliver the website securely and reliably. Netlify keeps these data only as long as needed for operation and security and then deletes them. The legal basis is Art. 6(1)(f) GDPR.

Netlify is certified under the EU-U.S. Data Privacy Framework. Transfers to the USA are based on the European Commission’s adequacy decision (Art. 45 GDPR). We have a data processing agreement with Netlify. More information: netlify.com/privacy.

4. Enquiry form

If you send us an enquiry through the form, we process your details (name, company, email address, phone number, requested service, message) to handle your enquiry. Required fields are marked. The form is processed by Netlify’s form service (see section 3). Netlify also stores your IP address, your browser, the page you came from and the time of the enquiry, and forwards the enquiry to us by email. To filter spam, Netlify has every submission checked by the Akismet service of Automattic Inc., USA, which acts as a sub-processor for Netlify.

The legal basis is Art. 6(1)(b) GDPR where your enquiry relates to a contract, otherwise Art. 6(1)(f) GDPR (our interest in answering enquiries). We delete the data once the enquiry has been dealt with, unless statutory retention periods apply (for example for business correspondence under commercial and tax law).

5. Contact by email and phone

If you contact us by email or phone, we process your details to deal with your request. Emails are stored by our email provider, which acts as our processor. The legal bases and deletion rules in section 4 apply.

6. WhatsApp

The website contains a link to WhatsApp. WhatsApp only opens when you click it; no data is sent to WhatsApp before that. If you message us on WhatsApp, WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland, processes your data under its own terms. Data may be transferred to its parent company Meta Platforms, Inc. in the USA; Meta is certified under the EU-U.S. Data Privacy Framework. Please do not send confidential documents via WhatsApp. We delete chats once the enquiry has been dealt with, unless retention obligations apply. The legal basis is Art. 6(1)(b) or (f) GDPR. WhatsApp’s privacy policy: whatsapp.com/legal.

7. Your rights

You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18) and data portability (Art. 20). A short message to office@mainektron.com is enough.

Right to object: Where we process data on the basis of Art. 6(1)(f) GDPR, you can object at any time on grounds relating to your particular situation (Art. 21 GDPR).

You can also lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The authority responsible for us is the Hessian Commissioner for Data Protection and Freedom of Information (Der Hessische Beauftragte für Datenschutz und Informationsfreiheit), Gustav-Stresemann-Ring 1, 65189 Wiesbaden, Germany.

8. Encryption

The website is delivered exclusively over an encrypted connection (HTTPS).